Shipping & ReFUNDS
SHIPPING POLICY
We allow free shipping for orders over $100. When you buy from Upscale Fragrances, your package will be sent through USPS, UPS or FedEx. After order has been processed, it will take 5-7 business days to receive your product. Once order ship, we will send a confirmation email with tracking info. We do not ship internationally.
Return & Exchange Policy
Customers will be allowed a refund or exchange for any unopened product (except travel sizes) as long as it's returned within 30 calendar days from the date it was received. In order to qualify for a refund, contact us for a return number. Item must be in the original packaging, unused and in the same condition. If you incur a shipping cost while returning a product, the shipping cost will not be refunded.
Please include the following information in order to process the refund:
Full Name
Street Address
City, State, Zip Code, Country
Telephone Number
Email Address
Invoice Number
Reason for Return
Return Number (contact us)
ORDER CANCELLATION
Upscale Fragrances use automated computer system in order to ship products in a timely manner. Once your order has been submitted, we are unable to cancel or revise the order.
PRICING DISCLAIMER
Upscale Fragrances makes great efforts to do everything we can in order to ensure that the prices on our website are correct. All prices are subject to change at any time without further notice. We try to keep our prices economical, but sometimes, we need to change the cost of a product. If you ordered from our site but haven't paid for the product, we guarantee the price for two weeks. Other websites price list will not be accepted.